The Product-Led Geek

The Product-Led Geek

Minute Monday 13: Feel > See > Hear

Ben Williams's avatar
Ben Williams
Jun 26, 2023
∙ Paid

When communicating user and team value, Feel > See > Hear.

As a user looking for a solution to a problem:

experiencing value

is better than

being shown value

which is better than

someone telling you about the value.

With PLG, to feel is better than to see is better than to hear.

You can map this out on a spectrum.

On one end of this spectrum, you have product…

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