👓 The Hierarchy of Product Friction: Why Users Really Get Stuck

Welcome folks! 👋

This edition is written by my friend Ramli John, founder of Delight Path. If you've been following this newsletter, you know I'm obsessed with understanding what makes B2B products stick (or not). Ramli's upcoming book EUREKA: The Product Onboarding Playbook for B2B Companies dives deep into this. I'm excited he's sharing a framework th…